“Both of us working together will win big-time. With so much global competition, it really makes sense to combine our strength.”

Tony Fernandez, Air Asia CEO


Organizational vitality and mortality, depends on a number of factors; economy, industry, management, and luck. More companies prosper during economic upturn, while many fail during downturns. Some companies prosper simply because they are lucky enough to be in the right business at the right time. Aside from external circumstances, companies succeed or fail mostly because of their own ability or inability to manage their business affairs

1. Managing in a Dynamic Environment

  • Managers and management
  • What managers do and should do
  • Managerial competencies
  • Management – A dynamic process
  • Managing in turbulent and global environment

2. Managing Small Businesses

  • Defining small businesses
  • Importance of small businesses
  • Types of small businesses
  • Why small businesses succeed of fail
  • Cost of running small businesses

3. Managing Critical Success Factors

  • Understanding and learning the business
  • Competitive edge and forces in an industry
  • The global economy
  • Strategies for international business
  • Understanding your greatest asset-your people

4. Ethics & Corporate Social Responsibility

  • The importance of ethics and social responsibility
  • Forces that shape ethical conduct
  • Approaches to making ethical judgment
  • Encouraging ethical conduct
  • Managing corporate social responsibility

5. Strategic Management & Decision Making

  • Strategic levels and planning
  • Phases of planning
  • Types of decisions
  • Models of decision making
  • Planning and decision aids

6. Fundamentals of Organization Design

  • Introduction to organization design
  • Types of departmentalization
  • Factors affecting organization design
  • Contemporary organization designs
  • Selecting organization design

7. Organizational Change & Learning

  • Types of organizational change
  • Planning for organizational change
  • Implementing change
  • Role of innovation in organizational change
  • Learning organization

8. Managing Human Resources

  • Strategic importance
  • The legal and regulatory environment
  • Human resource planning
  • Training and development
  • Performance appraisal and feedback

9. Dynamics of Leaderships

  • Leadership and power
  • The communication process
  • A framework for team effectiveness
  • Types of organizational culture
  • Managing cultural diversity

10. Managerial Cost Controls & Evaluation

  • Foundations of control and business cost
  • Controlling the P & L
  • Corrective control model and system
  • Role of information in organizations
  • Designing information systems


The program will be conducted in an interactive approach employing mini lectures, case studies, group discussions, group and individual assignments, presentation to class.

Participants will prepare and present topics provided by facilitators by conducting mini action research at the workplace and presenting the findings to the class.

These research, findings and presentation will be assessed through a competency frame work of each modules, which will be provided by the facilitator.

The provider will compile all the assessment and provide a summary to the organization on each participant for future career planning.

The assessment is based on 100% work based assignment.


To complete the program, all participants should complete all modules which will be conducted on a 2 day workshop basis at the organization’s workplace or at our center, classes will be run on weeknights or weekends.


At the end of the program participants do not complete the program will receive a competency certificate from the organization/provider and /or a university (optional).

:: COST ::

RM 8,900.00 for the whole program, inclusive of the university kit, with a fees of RM 500.00 being a non-refundable registration.


Industry experts with years of experience.